Privacy Notice

This notice is a starting template and must be reviewed by qualified legal counsel before the platform goes live.

What we collect

Account details (name, email, phone, country), identity verification data and documents, address and profile information, asset and shipment records, payment records, communications with our teams, and technical data such as IP address and device information.

Why we collect it

To operate the custody relationship, verify identity and comply with anti-money-laundering obligations, arrange and document deliveries, calculate and collect fees, provide support, and protect the platform against fraud and abuse.

How it is protected

Identity numbers and other sensitive fields are encrypted at rest. Documents are stored privately and released only to authorised users. Access is restricted by role, and administrative actions are recorded in an audit log.

Sharing

We share data with carriers, insurers, customs authorities and payment providers only to the extent necessary to deliver the service, and with regulators or law enforcement where legally required.

Retention

Records are retained for the period required by applicable financial-crime and record-keeping legislation, after which they are deleted or anonymised.

Your rights

Subject to local law, you may request access to, correction of, or deletion of your personal data, and object to certain processing. Contact support@247swissgoldbase.com.